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Better Higer, Better Together
6,000 Higer Buses Serve FIFA World Cup Qatar 2022

On September 20, the 60-day countdown began for the FIFA World Cup Qatar 2022. Representatives of Higer special service team, a world sports event service provider, "took an oath"before the clock of the countdown to the FIFA World Cup Qatar, making a guarantee to provide the best service for the event. As the No.1 brand of Chinese busesin Qatar, Higer Bus arranged 6,000 buses for the coming World Cup, with its professional service team fully prepared. They will serve the FIFA World Cup Qatar 2022 with high-quality products and high-standard services. Higer Bus will share the passion and glory of the World Cup with global fans as a response to its slogan "Better Higer, Better Together".



With the Courage to Assume ImportantTasks and Overcome Challenges, Higer Bus Officially Entered the "World CupTime"


With two months to go before the World Cup kicks off, Doha will officially enter the final stage of preparations. Atthe oath-taking site of Doha, the special service team of Higer Bus gathered from more than ten services centers to start a new journey to serve the FIFA World Cup Qatar with full enthusiasm. In the future, the special service team of Higer Bus will coordinate the personnel of multiple suppliers and service centers to go to the site to support, and ensure that the World Cup can be held successfully.



Sun Xinguang, a service engineer of Higer Bus in Qatar, said, "Higer has a professional service team of more than 100 people, including service engineers, service technicians, parts engineers and technical support engineers, to cooperate with the Organizing Committee to complete the test of the World Cup support services. At the scheduled time, we will go to more than ten service centers according to the needs of event operation to continuously provide service support."


It is reported that this is the first World Cup to be held in the Middle East in history. The population of Doha is about 1 million. During the World Cup, millions of fans from all over the worldwill flock to Doha, which will pose a serious challenge to local transportation and service assurance.  Higer Bus has been in the Qatar market for 16 years, with a cumulative sales volume of more than 6,600 units and a market share of over 80%, ranking first among Chinese bus brands. Higer buses can be seen everywhere on the streets of Qatar, making it the first choice for local people to travel. As a vehicle provider with 16-year experience in local sales and service, Higer Bus undoubtedly has the confidence to undertake the service assurance work of this World Cup.







" The service team for World Cup is an elite team with excellent experience elaborately built by Higer Bus,"said Liu Xin, Director of the Overseas Customer Service Department of Higer Bus, indicating that "From the 2018 FIFA World Cup to this year's Winter Olympic Games in Beijing, Higer Bus has a complete set of mature and perfect service assurance processes and plans for major events. Since the beginning of the new year, we have sent our key staff to Doha to provide customer training, spare parts supply guarantee, new vehicle PDI and vehicle maintenance despite the adverse impact of the pandemic overseas, hoping to bring more comfortable travel experience to fans from all over the world with professional and efficient services during the World Cup."



Higer Bus Has Gained a Foothold inQatar with Its Abundant Internal Strength and Rich Experience


In response to China's Belt and Road Initiative, Higer Bus has worked hard to develop the Qatar market with its excellent products, quick response and efficient services, becoming the first Chinese bus brand to enter the local market. In addition, it has been continuously developing the market, ranking the first place among Chinese brands in the market over the past 16 years.


To effectively maintain the high-intensity traffic support of this World Cup, Higer Bus won the order of1,815 vehicles for the World Cup Qatar in 2020, making it the largest batch order in the history of exporting large and medium-sized buses to Qatar from China. By then, 6,000 Higer buses will be seen all over Qatar, creating astrong "rear defense" for the Qatar World Cup.



In fact, Higer Bus is an "old friend" of Qatar sports events, and has rich experience in serving large-scale sport events locally. As early as 2006, the torch of the 15th Asian Games was lit in Doha, the capital of Qatar, and 500 Higer buses provided professional and efficient transportation support services for the Asian Games in Qatar. This is the first time that China's buses have gone abroad to serve major international events, creating the largest batch order of China's buses exported to Qatar at that time.




In 2021, the FIFA Arab Cup, the largest football event in the Arab region, was held in Qatar. A total of 16 Arab teams participated in the match. With the witness of Qatar's nationals, royal family and many international footballers, more than 1,000 Higer buses provided services for the event, successfully completing the transportation guarantee task. This support service is a warm-up and training for Higer Bus to serve the World Cup Qatar, and also a "touch stone" to test the service quality of Higer Bus.





Facing the upcoming world-class sportscompetition FIFA World Cup Qatar, Higer Bus will become a new calling card of"Made in China" by virtue of its excellent product quality andefficient five-star service. With the slogan "Better Higer, BetterTogether", Higer will keep pace with the "world".













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Privacy Statement

PRIVACY STATEMENT

This Privacy Policy explains how the personal information (" Data ") you provide to and collected by Higer Bus Company Limited (" Us ", "our" or the "Company") through this Website will be processed in accordance with applicable laws and regulations.

We are committed to protecting and respecting your privacy.


1.    How do we get the data

The following data may be collected, processed and stored:


SCENARIO

PERSONAL DATA

Sales marketing

l Contact person (such as legal representative/responsible person, agent, service return contact person), contact number, fax, gender, nationality, email address, hobbies, marital status, religion.

after-sale service

l Contact person (such as: the person in charge of the maintenance station, service station salesman, repairman, repairer, car owner), nationality, contact telephone, fax, E-mail, contact address, ID number, account information;

l Factory number, vehicle VIN code, vehicle license plate, total mileage, factory date, engine number, serial number, diagnostic data.

the use of vehicles

End function

Vehicle performance and operation data, such as vehicle component information, light signals, door signals, interior environment, vehicle electrical status, braking information, battery usage, engine data, tire status.

Vehicle and cloud interaction management

Location information, vehicle Vin code, vehicle operation data, such as braking, power, body status information.

Driver assistance alarm

Driver image information, positioning information, vehicle operation data, such as speed, steering, steering wheel Angle, braking, gear position, function switch information, fatigue warning information, blind area alarm information, blind area image information, driving area alarm information, vehicle front image information.

Remote upgrade and diagnosis

Vehicle brand, vehicle series, vehicle configuration, vehicle VIN code, vehicle ID, software version, hardware version, device ID, device key, diagnostic report, diagnostic log, location information.

vendor contact

Contact, phone, email, fax, address


Inaddition, in order to meet the requirements of laws and regulations such as2021/1341/EU R151/R159/R158, the external cameras and sensors installed on thevehicle are mainly used to collect video stream images for vehicle earlywarning to ensure vehicle safety, and will not collect any biological information from you. The data collected by such sensors will also not be usedto track you or identify you personally. We will install monitoring systems insome vehicles as specified by customers/dealers, the ownership of the data inthe monitoring system does not belong to us, and we will not process (includingbut not limited to collect, store, use, change, delete and other processing measures) any data in the monitoring system.

Typically,you provide this data to us, but in some cases, we may collect data about youfrom third parties or public records. We protect data obtained from such third parties in accordance with the practices described in this Privacy Statement.


2.    How do we use data

Wemay process the data we collect for the following purposes:

i.   Meet any specific information requests that you submit through the Website;

ii.  To discover and meet the needs of our current and potential customers (marketing),for example by conducting market research or conducting customer satisfactionsurveys, sending business communications and newsletters, and advertising abou tour products and services. All of these activities may be carried out by hardcopy, automatic or electronic means, including by letter or email, telephone (such as automated smart outbound, SMS, MMS, fax) and any other means (such aswebsites, mobile applications);

iii.  Fulfill our contractual obligations, such as: providing services required by customers,providing on-board functions on demand, providing remote diagnostics, upgradingand making maintenance plans, and providing support;

iv.   Share your information with our other subsidiaries and affiliates, as well as our network of authorized resellers and distributors, who may use the information to send business communications and advertise their products and services, orto conduct market research and customer satisfaction surveys.


Please note that you can withdraw your consent at any time by sending an email to Privacy@higer.com 。


Data may be processed electronically in IT systems or manually in paper form. Datawill be processed and stored throughout its life cycle, in accordance with theprinciples of fairness, legality and transparency, and in compliance with applicable laws and regulations to ensure data security and confidentiality.


3. Impact of failure to provide data

Submission of data was never mandatory. However, failure to provide the required data,which is marked as required, may prevent us from providing the services orproducts you require, or may cause us to provide the services or products you require less than ideal. On the other hand, if the data marked as optional isnot provided, you can obtain the service or receive the product in any case.


4. How do we share your data

Weare a company specializing in the manufacture of buses, and subject to the applicable laws and regulations regarding data storage and cross-bordertransfer of data, data may be shared and passed on to the trustee, such as: Our subsidiaries, affiliates, and joint ventures, service product suppliers,authorized resellers, distributors and business partners in or outside the People's Republic of China in which we are directly or indirectly involved havespecific contractual obligations and may only use them for the purposesdescribed above.


Data may be provided to other trusted trustees in order to fulfill legal obligations, manage and maintain the security of the Company, protect therights or property of the Company, and respond to orders from relevant government authorities.


5. Retain your personal data


5.1 In order to provide you with products or services, your data may be transferred tothe territory of the People's Republic of China, including storing such data indigital or physical databases managed on our behalf. Database management anddata processing are limited to the above data processing purposes, and we willperform the necessary assessments required by laws and regulations and meet therequirements of privacy protection laws to ensure that data is adequatelyprotected.


5.2 For the purposes stated in the Cost Statement, we will retain and maintain yourpersonal data in our systems and files for the shortest period permitted by lawand regulations, taking into account legal and contractual requirements whereapplicable, unless the storage period is extended for your benefit.


When the data is no longer necessary for the purpose for which it was processed, thedata will be deleted or stored in a form that does not allow the identificationof the data subject, provided that we are not legally required or permitted tohold the data.


5.3 During the data retention period, if we receive your deletion request, we will deleteyour personal data according to your request, unless it needs to be retainedfor a certain period of time according to the requirements of relevant laws andregulations. In any case, we will comply with the above principles and theguidelines provided by the relevant privacy authorities in this regard.


6. Your rights to your data

Youmay exercise your rights under applicable laws and regulations, including:

Right to information andaccess: theright to receive an explanation from the processor as to how your personalinformation is processed, for what purpose and with whom it is shared, and theright to request access to your personal data.

Right of correction: The right to request theprocessor to correct personal data that you may consider inaccurate and tocomplete incomplete information, including by providing a supplementarystatement.

Right to deletion: The right to request theprocessor to delete your personal data without undue delay, subject toapplicable laws and regulations.

Right of data portability: The right to request theprocessor to transfer your personal data to another designated processorwithout being obstructed by the processor.

Right to withdraw consent: You can withdraw your consentto the collection, storage and processing of your personal data at any time.


Youcan exercise these rights by contacting us in the following ways:

Email to： Privacy@higer.com


If you send us a request, we may need to obtain additional personal information from you to verify your identity and contact you if necessary. Thisinformation, as well as other data already in our possession, will be processedin accordance with applicable law to meet your request. When necessary, certain information may be transferred to a subsidiary or affiliate of Higer Bus Company Limited asa trustee to meet your requirements. Your personal data will be processed foras long as it takes to evaluate and process your request, after which your data will be archived for an appropriate period of time so that we can demonstrate that the request has been processed correctly and in a timely manner.


7. Updates to this Privacy Statement

This Privacy Statement is updated in September , 2024 . We reserve the right to modify orupdate this Privacy Statement at any time to adapt to changes in laws,regulations and our processes. We will post updates on this site from time to time, and this information is effective at the time of Posting. We encourage you to periodically review this Privacy Statement to understand how we protect your information.